Comprehensive MIC audit describes?

• A. Include detailed investigations for all areas relevant to proper payment; services and processes rendered or observed by MIC
• B. Review only one service line
• C. Focus solely on coding accuracy
• D. Evaluate patient experience metrics

Answer: (D)

A comprehensive MIC audit focuses on how care affects the patient experience and outcomes, not just whether bills and codes are correct. It looks at aspects like access to care, communication, respect, and smooth discharge planning, because these patient experience metrics reflect the quality of care and can influence overall value-based outcomes and payment. That broader, patient-centered perspective is why evaluating patient experience metrics is described as part of a comprehensive MIC audit. The other options describe narrower tasks—focusing on a single service line, concentrating only on coding accuracy, or detailing investigations across all areas for payment—which don’t capture this emphasis on patient experience.